ba
I had a great experience at the Swiss Air Boston office. The staff members were incredibly kind and accommodating. They answered all of my questions when I came in to inquire about my refund. I appreciated that they used straightforward language and spoke to me without jargon. They seemed to genuinely care about it. While I waited, I felt at ease because the workplace is very peaceful and tidy. More quickly than I anticipated, everything was resolved. In my opinion, more airline offices ought to resemble this one. Bravo!