The level of service at the Lufthansa New York Office where I recently went, was outstanding. My reservation was handled by courteous and knowledgeable staff, and all of my questions were swiftly addressed. The pleasant and productive work environment made the entire interaction pleasurable. I didn't have to wait long to receive clear directions for my next journey. In the light of the above, I am quite satisfied with the service and heartily endorse the Lufthansa New York office for any kind of travel-related help.