When I first visited the United Airlines Hamburg Office, I needed help with travel paperwork for a trip I was planning abroad. I received vital information regarding entry limitations and visa requirements from the well informed staff. They also provided me with useful guidance on processing timelines and pointed me in the direction of official websites for more information. Their help ensured I had the right papers ready well in advance of my travel, saving me a great deal of time and effort. Their knowledge and kindness made my trip planning a lot simpler, and I was grateful for it. I was positively impacted by the experience for a long time.