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My interaction with the United Airlines Luxembourg Office was excellent. The staff was friendly, competent and extremely helpful from the minute I entered. They arranged my flight overseas, discussed baggage rules, and even offered me some brilliant advice on travel for where I was headed. I was given prompt, genuine treatment. Today, it's not usual to receive such personal customer service, and United Airlines went the extra mile and beyond for me. If you need to receive help in person, I highly recommend visiting the Luxembourg office. My trip planning was convenient and hassle-free due to it. Keep up the great work.