Is your company capable of attracting customers with ease, but retaining them has proven to be difficult? In general, customer retention refers to the process of encouraging customers to continue purchasing your products and becoming loyal, repeat customers, rather than switching to a competitor. Acquiring a new customer can be up to ten times more expensive than retaining an existing one. As a result, you might want to consider having freshdesk live chat support and utilizing a customer care team retention center. Further information about how to obtain this can be found here!
>https://www.customercareagent.com/freshdesk-customer-support/