Hazel

Hazel

If KLM cancels a flight, whether due to operational reasons or other issues within their control, passengers are entitled to a refund, free rebooking on the next available flight, or a travel voucher for future use. The airline also adheres to EU Regulation 261/2004, ensuring that passengers are entitled to compensation for cancellations under specific conditions, such as when the cancellation occurs within 14 days of departure.

In cases of severe weather or other extraordinary circumstances, KLM is not required to provide compensation, but they are still obliged to offer assistance, such as meals, accommodation, and rebooking options. Travelers can manage cancellations easily through the KLM flight cancellation policy on the airline's website or mobile app, making it convenient to adjust travel plans.