I had an impeccable tour of KLM Airlines Khartoum Office which marked the start of my best KLM experience. Kind and courteous employees welcomed me right away and made the check-in procedure easy and hassle-free. Apart from ensuring that all my travel documents were in order, they also provided me with advice on what to do when I got there. KLM demonstrated that comfort and convenience are given first priority with their outstanding customer service. In addition to working quickly, the Khartoum office personnel took the time to properly analyze and address all of my inquiries. Prior to boarding the plane, I was more at ease than I had anticipated.