Hello! If you're flying with Philippine Airlines POM Terminal you're in good hands. Check-in was quick, the service was genuine, and the crew were patient even with huge crowds. I liked how the crew managed minor delays — keeping everyone posted with updates. Waiting areas are simple but extremely clean, and toilets were spotless. I would have enjoyed a couple of more dining options, but that's a minor complaint. All went on time, and boarding was amazingly quiet and well-organized. Philippine Airlines certainly impressed me in a positive way!