I was pleased with the quality of service I received when I recently visited the Southwest Airlines Atlanta Office and in addition to being friendly, the staff was very informed and helped me with my reservation modifications quickly. I didn't have to wait long for assistance, and the office had a friendly vibe. They made the experience stress-free by taking the time to respond to all of my inquiries. All in all, I felt content and assured with my trip arrangements when I departed. Strongly advised!