The immigration and customs process at United Airlines Haneda Airport is smooth and well-organized so that passengers can easily make their way from their flight to the arrival zone. Upon arrival, passengers are directed to go through immigration, where the personnel are friendly and professional. The process is seamless, with instructions in both Japanese and English, making it easy for foreign travelers. Once one has immigrated, the area of customs is very efficiently handled, with speedy and effortless processing. United Airlines has an excellently sign-posted facility, so it is simple to move from one stage to the next. Although there may be a short wait in queues now and then, the whole process is far less complicated than at the bigger, more congested airports. The airport personnel is vigilant and prepared to help with any issues, making for a positive overall experience. Whether for business or leisure, United Airlines provides passengers with the ability to make the arrival process efficiently, enabling travelers to transition to their next destination as soon as possible.