My companions and I had a great time visiting the Virgin Atlantic London Office. When we required assistance modifying our trip dates, the personnel took care of everything with such ease. We didn't feel hurt at all, and they were courteous and professional. They provided us with all the information we required and offered advice on how to have a more enjoyable trip. The office was tidy and had a calm feel about it. As soon as we walked in, we were made to feel really welcome. Compared to attempting to solve problems online, it was far superior. I'm glad our visit went well and that everything was resolved quickly.